Warranty

At Medcrest Wellness, we proudly stand behind the quality of the products we offer. Each brand we carry is backed by a manufacturer warranty for your peace of mind. Below you’ll find a summary of warranty coverage for the brands we sell.

If you have any questions about a product warranty or need assistance, please contact us at support@medcrestwellness.com or call us at +1 833-863-7579. We are happy to assist you.

 

Steelflex Fitness Warranty

Steelflex Fitness products typically include a 15-year frame warranty, 2 years coverage on bearings and moving parts, 6 months for upholstery and grips, and 1 year for all other parts. Warranty coverage requires proper use, adherence to maintenance guidelines, and excludes damage from misuse, corrosion, or outdoor storage.

 

Body-Solid Warranty

Body-Solid offers one of the industry’s strongest warranties: Lifetime coverage for the frame and welds; 3 years for pulleys, bushings, bearings, hardware, plates, and guide rods; and 1 year for cables, upholstery, and grips under normal wear. Commercial warranties vary slightly, but home users generally receive lifetime coverage on all major components.

 

BodyKore Warranty

BodyKore provides a limited lifetime frame warranty (North America), with coverage of 5 to 10 years on weight stacks, pulleys, and bearings, 3 years on labor, and 1 year for upholstery, cables, springs, and grips. Accessories are typically covered for 6 months. Warranties require authorized service and indoor use.

Need Help?

If you have any questions about a warranty or need assistance with a product, please contact us here or call us at (833) 863-7579.

 

Company name: Vital Wellness LLC

Address: 5013 S Louise Ave #2134, Sioux Falls, SD 57108, United States

Email: support@medcrestwellness.com

Contact form: Contact form

Phone: +1 833-863-7579

Company number: 99-4303567 

Customer Service: Monday to Friday, 9:00 AM to 5:00 PM CST